Easy Return
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At Vorosa Bajar, we want you to be happy with your purchase. If something isn’t right, our return process is simple, quick, and stress-free.
Easy Return Window:
You can request a return within 3 days of receiving your order if:
- The product is damaged, defective, or not as described.
How to Request a Return:
To start the return process, simply contact us via:
- Facebook Messenger
- Live Chat
- Phone
Please provide your Order ID, describe the issue with the product, and, if needed, include a photo/video to help us verify the problem.
Replacement or Refund:
Once your return is approved, you can choose:
- Replacement: Get a new product delivered to you.
- Refund: Receive your money back through your original payment method (bKash, Nagad, Card).
For COD (Cash on Delivery) orders, refunds will be processed via mobile banking.
Conditions for a Return:
To qualify for a return:
- The product must be unused and in its original packaging.
- All accessories, tags, and freebies must be included.
- Damaged items due to customer misuse are not eligible for return.
Pre-Order Items:
Pre-order items can only be returned if they are received in a damaged or defective condition.
No Hassle, No Stress:
Our team is here to assist you at every step of the return process to make sure it’s smooth and hassle-free. Your satisfaction is our priority.
Shop with confidence at Vorosa Bajar, we’re here to make sure you’re happy with every purchase.