Term and Conditions

Last Updated: 29.03.2026

Welcome to Vorosa Bajar, a child concern of Povaly®, operated by Vorosa Bajar (“we,” “our,” or “us”). By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

If you do not agree with any part of these Terms, please do not use our website or services.

Definitions

• Customer/User/You: Any individual or entity visiting, using, or purchasing from Vorosa Bajar.
• Products: All grocery, food, and household items offered on our website.
• Website: www.vorosabajar.com or any related platforms.
• Order: A purchase request placed by a customer through our website or support channels.

Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement under the laws of Bangladesh. By using this website, you confirm that you meet this requirement.

Account & Orders

• You may place orders with or without creating an account.
• You are responsible for providing accurate information (name, phone number, address).
• Vorosa Bajar reserves the right to cancel or refuse any order due to suspicious or fraudulent activity.

Product Information

• We strive to ensure all product descriptions, images, and prices are accurate.
• Slight variations may occur due to packaging, availability, or supplier differences.
• We reserve the right to update or correct product information at any time without prior notice.

Pricing and Payment

• All prices are listed in Bangladeshi Taka (BDT).
• We accept payments via bKash, Nagad, Visa/MasterCard, and Cash on Delivery (COD).
• Orders may be canceled if payment is not completed or verified.

Order Confirmation & Cancellation

• Orders are confirmed after successful placement and verification.
• Customers may cancel an order before it is processed or dispatched.
• Once dispatched, cancellation is not possible and will follow our Return/Exchange Policy.
• Vorosa Bajar reserves the right to cancel orders due to stock issues, pricing errors, or suspicious activity.

Delivery Policy

• We deliver across Bangladesh from our base in Satkhira.
• Delivery times may vary based on location and product availability.
• Estimated delivery times are not guaranteed.
• Customers must provide accurate delivery details. We are not responsible for failed delivery due to incorrect information.

Return, Exchange & Refund

• Returns or exchanges are accepted only for damaged, defective, or incorrect products.
• Customers must report issues within the specified time mentioned in our policies.
• Refunds will be processed after verification through the original payment method.
• Certain items (such as perishable goods) may not be eligible unless proven defective.

Use of Website

You agree not to:

• Use the website for fraudulent or illegal activities
• Attempt to disrupt, hack, or damage the website
• Misuse any content or services provided

All content, including text, images, and branding, belongs to Vorosa Bajar, a child concern of Povaly®, and may not be used without permission.

Privacy Policy

We respect your privacy and handle your data in accordance with applicable laws of Bangladesh. Please review our Privacy Policy for more details.

Limitation of Liability

• Vorosa Bajar is not liable for any indirect or consequential damages arising from the use of our website or products.
• Our total liability shall not exceed the amount paid for the product.

Intellectual Property

All content on this website, including logos, text, images, and branding, is the property of Vorosa Bajar, a child concern of Povaly®, and protected under applicable laws. Unauthorized use may result in legal action.

Force Majeure

We are not responsible for delays or failures caused by events beyond our control, including natural disasters, strikes, political unrest, or technical issues.

Governing Law

These Terms are governed by the laws of the People’s Republic of Bangladesh. Any disputes shall be subject to the jurisdiction of the courts of Bangladesh.

Changes to Terms

Vorosa Bajar reserves the right to update or modify these Terms at any time. Continued use of the website means you accept the updated Terms.

Contact Us

For any questions or concerns regarding these Terms:

📧 Email: support@shop.vorosabajar.com
📞 Phone: +880XXXXXXXXXX
🏢 Address: Satkhira Sadar, Khulna, Bangladesh

Vorosa Bajar® — a child concern of Povaly®